Frank's Proven, Best-Practice Change Activation Approach

In partnership with your chosen enterprise IT platform, System Integration (SI) and Change Management (OCM) team, Frank delivers custom-branded, change-focused communications, events and experiences:

  • Based in principles of consumer behavior, external advertising and marketing…
  • That educate and encourage your employees to change their behavior…
  • To accelerate engagement & adoption of your business transformation...
  • This is Change Activation!

From ERP to HCM, on-premise to the Cloud, Frank can bring your enterprise IT project to life.

How Frank works with you:

Frank Listens:

We learn about your enterprise IT strategy & business objectives; we connect with your SI & OCM partners; we interview key stakeholders, managers and employees who'll be affected by the upcoming technology & process changes.

Frank Creates:

We translate the above data into common, usable language based on our rich expertise in consumer marketing; we create and design a compelling project name, tagline and campaign theme based on your company culture and corporate guidelines.

Frank Builds:

We construct a best-practice communication toolkit based on Frank’s proven 5-step Change Communication Process; we complete your entire toolkit in three months at a fixed price. No surprises, no hidden fees.

Frank Empowers:

Finally, we deliver everything to you on a secure, password-protected Project Admin Portal complete with your editable Communications template system and Comms User Guide for deployment and ongoing updates based on the full lifecycle of your implementation.

Frank can activate your business transformation: Click here to schedule a 30-minute presentation!

Follow Frank:


Bring change activation to your enterprise IT project with the best-practice, frank5SM Change Communications Process!

Your project, our comms toolkit: three options to meet your needs!

  1. FASTfrank: Our most lightweight Change Comms option, fastFRANK was engineered for smaller, more pointed enterprise IT projects or upgrades. Perfect for function or department-level initiatives that still want a solid change comms methodology.
  2. frankLITE: A mid-level kit – in both pricing and tactics – frankLITE gives you core Change Comms materials at a lower price point. Great for organizations with an active and involved Internal Comms group who can enhance the frank5 process on their own.
  3. frankCOMMS: Frank's most popular toolkit, frankCOMMS Kit is our most robust, targeted package on the market. Effective for large-scale, enterprise IT implementations where step-by-step change support is critical.

Need to "sell" change activation to your leaders? Download your FREE Change-Comms Case Builder here!

What do Frank clients have to say?

  • "Working with Frank has been nothing short of wonderful. They can take our words & thoughts and quickly turn those into spot-on, effective communications. A joy to work with."  - ERP Project Manager, GE
  • "I love working with Frank because of their positive attitudes, responsiveness, creative and fun ideas."  - HR Technology Lead, PepsiCo
  • "We knew we needed to change the way we talked to our employees. Our discovery of the Frank team came at exactly the right time."  - VP of Internal Comms, ING
  • "I'll never do another implementation without Frank again!"  - ERP Project Lead, Lamprell

Check out client case studies here!