Frank is an IT communications firm specializing in creative change campaigns that empower project teams and engage employees.

In partnership with your enterprise IT technology platform, System Integration (SI) or Change Management (OCM) teams, Frank closes the user-adoption gap with best-practice change communications, events and experiences:

  • Based in principles of external advertising and marketing…
  • That encourage targeted audiences to change their behavior…
  • To accelerate engagement & adoption of your business transformation...
  • Through communications tactics and templates that YOU control.
  • This is Enterprise IT Change Activation!

From ERP to HCM, on-premise to the Cloud, Frank can bring your enterprise IT project to life.

How Frank works with you:

Frank Listens:

We learn about your enterprise IT strategy & business objectives; we connect with your SI & OCM partners; we interview key stakeholders, managers and employees who'll be affected by the upcoming technology & process changes.

Frank Creates:

We translate the above data into common, usable language based on our rich expertise in consumer marketing; we create and design a compelling project name, tagline and campaign theme based on your company culture and corporate guidelines.

Frank Builds:

We construct a best-practice communication toolkit based on Frank’s proven 5-step Change Communication Process; we complete your entire toolkit in three months at a fixed price. No surprises, no hidden fees.

Frank Empowers:

Finally, we deliver everything to you on a secure, password-protected Project Admin Portal complete with your editable Communications template system and Comms User Guide for deployment and ongoing updates based on the full lifecycle of your implementation.

Frank can activate your business transformation: Click here to schedule a 30-minute presentation!

Need to "sell" change activation to your leaders? Download your FREE Change-Comms Case Builder here!

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Hear from Frank clients:

  • "I love the Project Admin Portal – it keeps me so organized!"  -ERP Project Manager, GE
  • "We knew we needed to change the way we talked to our employees. Our discovery of Frank came at exactly the right time."  -VP of Internal Comms, ING
  • "I love working with Frank because of their responsiveness, creative, and fun ideas."  -HR Tech Lead, PepsiCo
  • "I'll never do another IT implementation without Frank again!"  -CIO, Lamprell

Contact us to learn how Frank can activate your enterprise IT project!

Activate your enterprise IT project with the best-practice, frank5SM Change Communications Process!

Your project, our Comms toolkits: three options to meet your needs!

  1. FASTfrank: Our most lightweight Change Comms option, fastFRANK was engineered for smaller, more pointed enterprise IT projects or upgrades. Perfect for function or department-level initiatives that still want a solid change comms methodology.
  2. frankLITE: A mid-level kit, frankLITE gives you core Change Comms materials at a lower price point. Great for organizations with an active and involved Internal Comms group who can enhance the frank5 process on their own.
  3. frankCOMMS: Frank's most popular toolkit, the frankCOMMS Kit is the most effective, targeted package on the market. Ideally for large-scale, enterprise IT implementations where step-by-step change support is critical, the frankCOMMS Kit is delivered via a password-protected Project Admin portal that helps Project Managers organize and deploy communications with ease.