In partnership with your enterprise IT technology platform, System Integration (SI) or Change Management (OCM) teams, Frank closes the user-adoption gap with best-practice change communications, events and experiences:
We learn about your enterprise IT strategy & business objectives; we connect with your SI & OCM partners; we interview key stakeholders, managers and employees who'll be affected by the upcoming technology & process changes.
We translate the above data into common, usable language based on our rich expertise in consumer marketing; we create and design a compelling project name, tagline and campaign theme based on your company culture and corporate guidelines.
We construct a best-practice communication toolkit based on Frank’s proven 5-step Change Communication Process; we complete your entire toolkit in three months at a fixed price. No surprises, no hidden fees.
Finally, we deliver everything to you on a secure, password-protected Project Admin Portal complete with your editable Communications template system and Comms User Guide for deployment and ongoing updates based on the full lifecycle of your implementation.