The frank Change-Communications Process: Next-Gen Change Management.
Whether ERP, HCM, ITM, PLM, FSM, EAM or others, frank takes care of business when it comes to your enterprise IT initiative. We map to your tech implementation process and customize to your culture. We optimize your technology investment by activating your team’s passion, communication and collaboration. We bring your business transformation to life with a creative, compelling campaign that connects and engages employees through Go-Live and beyond. Learn more about how frank is redefining Change Management.
How frank works with you:
frank Listens: We learn about your enterprise IT strategy & business objectives and unearth hidden employee resistance or frustration.
frank Creates: We design a communications project name, identity and creative theme based on your culture, goals and corporate guidelines.
frank Builds: We construct a best-practice communication toolkit based on frank’s proven, best-practice 5-step ERP Communication Model.
frank Empowers: We equip you with an editable Communications template system and Comms User Guide for ongoing updates & future Go Lives on your own password-protected Project Admin portal.
"Working with frank has been nothing short of wonderful. They can take our words & thoughts and quickly turn those into spot-on, effective communications. A joy to work with." - ERP Project Manager, GE "I love working with (frank) because of their positive attitudes, responsiveness, creative and fun ideas." - ERP Comms Lead, PepsiCo "We knew we needed to change the way we talked to our employees. Our discovery of the frank team came at exactly the right time." - VP of Internal Comms, ING